This Privacy Policy explains how Joey X Matt Ventures LLC ("Joey X Matt Ventures," "we," "us," or "our") collects, uses, discloses, and protects information about you when you visit www.joeyxmattventuresllc.com (the "Site"), submit a form, call us, email us, or exchange text messages with us.
By using the Site or providing your information to us, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the Site or submit your information.
Our commitment on mobile data and text messaging: No mobile information will be sold or shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are not shared with any third parties, and are used only to communicate with you about the property you submitted and, if you opted in, about other properties we may want to buy.
1. Information we collect
Information you give us
When you complete a form on the Site, call us, email us, or reply to one of our messages, we may collect:
- Your first and last name
- Your mobile or landline phone number
- Your email address
- Your role, such as listing agent or property owner, and your brokerage if you share it
- The address and details of the property you are telling us about, such as MLS number, units, occupancy, asking price, and condition
- Your consent choices, including whether you opted in to receive text messages
Information collected automatically
When you visit the Site, our hosting provider may automatically collect limited technical information such as your IP address, browser type, device type, referring page, and pages viewed. We use this to keep the Site running and to understand general traffic.
2. How we use your information
We use the information we collect to:
- Review the property you sent us and decide whether to make an offer
- Contact you by phone, email, or text message about that property and any offer
- Schedule showings, inspections, and closing, and request documents needed for a purchase
- If you opted in, contact you about other properties we may want to buy and changes to what we are buying
- Answer your questions
- Complete a real estate transaction if one moves forward
- Keep records of consent and communications as required by law
- Meet our legal and regulatory obligations
3. Text messaging (SMS) and your consent
If you provide your mobile number and check one or both SMS consent boxes on our form, you give express written consent for Joey X Matt Ventures LLC to send text messages to the number you provided, including messages sent with automated technology. The service messages box covers non-marketing messages about the property you submitted. The follow-up messages box covers marketing messages about other properties we may want to buy.
Consent to receive text messages is not a condition of any purchase or of submitting a property to us. You can send us a property without checking either box, by calling (216) 714-1107, or by emailing joey@joeyxmattventuresllc.com.
- Message frequency: Message frequency varies based on the property and our conversation with you.
- Cost: Message and data rates may apply. Your mobile carrier's standard rates apply to messages you send and receive.
- Opting out: Reply STOP to any message to stop receiving text messages from us. You will receive one confirmation message and no further messages after that.
- Help: Reply HELP to any message, call (216) 714-1107, or email joey@joeyxmattventuresllc.com.
- Carriers: Mobile carriers are not liable for delayed or undelivered messages.
We do not sell or share your mobile phone number or SMS consent with anyone. Mobile opt-in information and consent are never sold, rented, shared, or otherwise disclosed to any third party for their own marketing or promotional purposes, under any circumstances.
4. How we share information
We do not sell your personal information. We share information only in these limited cases:
- Service providers. We use vendors that help us run our business, such as our customer relationship management platform, phone and messaging providers, website hosting, and email. These vendors may process your information only to provide services to us and may not use it for their own marketing.
- Transaction parties. If a purchase moves forward, we may share what is needed to close with parties such as title companies, attorneys, escrow agents, inspectors, lenders, and the agents involved.
- Legal requirements. We may disclose information when required by law, subpoena, or court order, or to protect our legal rights, safety, or property.
- Business transfers. If our business is merged, acquired, or sold, information may transfer as part of that transaction, subject to this Privacy Policy.
As stated above, mobile phone numbers and text messaging consent are excluded from any sharing for marketing purposes and are never sold.
5. Cookies
The Site may use cookies and similar technologies to function properly and to measure basic traffic. Most browsers let you refuse or delete cookies in their settings. Turning cookies off may affect how parts of the Site work.
6. Data retention
We keep your information for as long as needed to respond to you, complete a transaction, and meet our legal, tax, and recordkeeping obligations. Records of text messaging consent and opt-out requests are kept as required by law.
7. Data security
We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
8. Your choices and rights
- Text messages: Reply STOP to any message to opt out at any time.
- Email: Use the unsubscribe link in any marketing email, or email us directly.
- Phone calls: Ask us to put you on our internal do not call list and we will honor it.
- Access, correction, and deletion: You can ask what personal information we hold about you, ask us to correct it, or ask us to delete it. Contact us using the details below and we will respond as required by law.
Depending on where you live, you may have more rights under state privacy laws. We will not discriminate against you for exercising any of them.
9. Children's privacy
The Site and our services are meant for adults. We do not knowingly collect personal information from anyone under 18. If you believe a minor has given us information, contact us and we will delete it.
10. Third-party links
The Site may link to websites we do not operate. We are not responsible for their privacy practices and encourage you to review their policies.
11. Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will change the "Last updated" date at the top of this page and post the revised policy here.
12. Contact us
Questions about this Privacy Policy or how we handle your information: